The Information You Need

✅ Claim Inquiry
✅ Coverage Inquiry
✅ Claim Status

Why Providers Love Working With Us

Large Member Base

We take pride in covering employees through the Alabama Public Education Employees’ Health Insurance Plan (PEEHIP), the Alabama State Employees’ Insurance Board (SEIB) and the Local Governments Health Insurance Plan (LGHIP). With over 250,000 individuals covered, our combination of growth, pricing, customer support and value added services is what makes Southland Benefit Solutions a leader in the insurance industry.

Fast Processing

Not only do we provide you access to an increased patient base, but we can quickly receive and process claims without adding any stress on your end.

With over 37,000 claims processed monthly, we pay out 98% of all claims within 10 days of receipt with 99% procedural accuracy. With easy-to-administer plans, we are committed to competitive service with value-added pricing to ensure your patients get the care they need and that you are reimbursed in a timely fashion.

Live & Local Support

We understand the importance of having your chairs filled and quick reimbursement for your services. We also know the frustration of not having a question answered in a timely and efficient manner. We are proud to employ specialized and highly trained LIVE customer service representatives. With NO integrated voice response system, we have raised the bar on one-on-one customer service.

“I think that your company is one of the easiest to work with – QUICK claim turn around – easy access to a human – wish everyone was this easy.”

– Southland Customer

“For as long as there has been Southland, I have been a provider… The most excellent insurance company I have ever worked with – quality work – quality people. Thank you for all your help these years.”

– Southland Customer

“Southland has been an excellent partner for our clients. Customer service after implementation is extremely important to us and Southland has always been there to pay claims promptly and provide excellent back office administration of their dental and vision products. We have found them to be very competitively priced with a high degree of rate stability. We can without reservation recommend Southland.”

– Southland Customer

“In dealing with insurance companies I can assure you that you are definitely at the top! Claims are handled efficiently, and any problems are resolved promptly. Thanks!”

– Southland Customer