Southland Benefit Solutions is proud to administer your first-rate optional plan coverage to you and your family.
We understand that any form of health insurance can be confusing and frustrating. But with Southland Benefit Solutions’ specialized and highly trained LIVE customer service representatives, your questions and concerns are answered in a 15 second or less wait time and this is while servicing over 10,000 calls a month. With NO integrated voice response system, we have raised the bar on One-On-One customer service. No more waiting…just action.
We also realize that waiting for your claims to be paid can make a huge difference. So, we are proud to report that with over 37,000 claims processed monthly, we excel in over 97.5% of all claims being paid within 10 days of receipt as well as 99% procedural accuracy. We don’t like to wait either. Also, with easy to administer plans, we are committed to offering you competitive service with value-added pricing to ensure you get the care you need at the lowest price.
Open Enrollment
SEIB’s open enrollment is November 1 through November 30 and can be completed online through December 15. This is a member’s opportunity to enroll in or change coverage and add or drop eligible dependents from coverage. Outside of Open Enrollment, changes are only permissible due to a qualifying life event. For more information or to enroll please call (866) 836-9737 or click here.