Smile Through Life

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Why Members Love Us

Local Business

SBS takes the utmost pride in being an Alabama-based provider serving Alabama residents, including those on the Alabama Public Education Employees’ Health Insurance Plan (PEEHIP), the Alabama State Employees’ Insurance Board (SEIB) or the Local Governments Health Insurance Plan (LGHIP).

With over 250,000 individuals covered, our combination of growth, pricing, customer support and value added services is what makes us a leader in the insurance industry.

Award-Winning Service

We understand any form of health insurance can be confusing and frustrating, especially if it seems like health insurance companies don’t want to help you.

Log into the Member Account portal above to view a claim’s up-to-the-minute status and details, as well as other vital information pertaining to your coverage.

If you need to reach us by phone, we are proud to employ specialized and highly trained LIVE customer service representatives with virtually no wait time. Nationally recognized as one of the Top 50 Call Centers by Benchmark Portal, we have raised the bar on one-on-one customer service.

Simplified Billing

We offer combined billing services, providing a unified statement for all benefit products, regardless of carrier or product, so members need to make just a single payment for all benefit products.

“I think that your company is one of the easiest to work with – QUICK claim turn around – easy access to a human – wish everyone was this easy.”

– Southland Customer

“For as long as there has been Southland, I have been a provider… The most excellent insurance company I have ever worked with – quality work – quality people. Thank you for all your help these years.”

– Southland Customer

“Southland has been an excellent partner for our clients. Customer service after implementation is extremely important to us and Southland has always been there to pay claims promptly and provide excellent back office administration of their dental and vision products. We have found them to be very competitively priced with a high degree of rate stability. We can without reservation recommend Southland.”

– Southland Customer

“In dealing with insurance companies I can assure you that you are definitely at the top! Claims are handled efficiently, and any problems are resolved promptly. Thanks!”

– Southland Customer